Reference

How bolaking138 Handles Your Privacy

Your account data stays with us — not sold, not shared beyond what it takes to run your wallet, process your Touch 'n Go eWallet or Boost transactions, and keep your session secure.

Data collected only for account operationTouch 'n Go eWallet & Boost transaction records protectedYour right to access or remove your dataLive casino and slots
bolaking138 How bolaking138 Handles Your Privacy
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your Touch 'n Go eWallet or GrabPay PIN — those stay inside your e-wallet app.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can clear cookies via your mobile browser settings; this will log you out of your session.

Data Retention

Account records are kept for as long as your account is active and for the period required by applicable regulations after closure. You may request deletion of non-mandatory data by contacting support.

Requesting Changes

You have the right to access the personal data we hold on your account, correct inaccuracies, or request deletion where no legal retention obligation applies. Submit requests via live chat or email.

PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat session from your account dashboard to raise a data access or deletion request. Our support team handles privacy queries directly — no third-party ticketing system.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered contact detail so we can verify your identity before acting on the request.
Account Settings Some data preferences — such as marketing communications — can be adjusted directly inside your account settings without contacting support. Log in, go to Profile, then Privacy.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — such as Touch 'n Go eWallet or Boost. We also log your device type and IP address for security verification during login and transactions.

Transaction data is passed only to the payment processor completing your transfer — for example, the network behind GrabPay or FPX. We share the minimum required and do not sell payment data to advertisers or data brokers.

Log in and use live chat, or send a request to our support email listed in your account settings. We will verify your identity first, then provide the data we hold on your account within a reasonable timeframe.

Yes. Where no legal retention obligation applies — such as financial records required under Malaysian regulations — we will delete your personal data on request. Contact support via live chat or email to start the process.

We use session cookies for login continuity and analytics cookies to see which parts of the lobby are used most. You can clear or block cookies in your mobile browser settings, though this will end your active session.

Yes — the same data practices apply to all accounts regardless of where in Malaysia you access the platform. Account eligibility itself depends on local law and is available where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.